Taking Control: Digital Transformation in the New Normal
November 9th - 12th, 2020
About the Event
"New normal” sounds like an oxymoron. Everything that we’re dealing with – how we manage customer relationships, working from home, virtual learning – is new. Take back control by establishing your new business-as-usual and create the conditions to thrive and grow. Now is the perfect time to empower your workforce with the ability to bring their best ideas to life through digital transformation initiatives. Pre-register below for our virtual event series.
Event Activities & Updates
Are you ready to Rock? Join us for an exclusive live concert from Selkii & Jon!
Join us for an exclusive live concert from Selkii & Jon on Thursday, November 12th 2020. They'll be performing live for event attendees with two concerts in different time zones: Americas – 4:00PM PST / 7:00PM EST and EMEA – 4:00PM GMT
Selkii & Jon
Meet the super-duo Selkii and Jon. Selkii is a soulful indie folk singer-guitarist Songstress, as seen on NBC’s The Voice. You might recognize her as one of Blake Shelton's artists on NBC's The Voice Season 16. Blake even mentioned that Selkii had been one of his favorite artists ever to work with on The Voice Her version of IRIS by The Goo Goo Dolls for the Top 24 made it to #86 in iTunes' Alternative category on Apple Music Charts in the USA in May 2019. She was also a top 7 finalist on her native country's version of American Idol - South African Idol.
Fraud in a Faceless Environment
Social distancing has pushed us to a new way of life. We’ve seen the explosion of in-person interactions replaced with the digital and contactless. While your customers are donning face masks, fraudsters take advantage of the mask of anonymity - rapidly evolving the criminal landscape. While you may now have a better a grasp of the so-called “new normal”, how should you pivot with the holidays being thrown into the mix? Join us for a series of webinars that will enable you and your organization to not only deal with this uncertainty, but thrive.
Customer Digital Journey
Delivering engaging, personalized and ultimately valuable customer interactions through digital channels is now the prime directive for every organization. Doing so requires more than a beautiful mobile interface - it requires the reengineering of legacy processes to create an intelligent, highly-automated customer lifecycle journey, from acquisition and onboarding through account management and collections.
A Foundation To Build On
Building decision intelligence applications and delivering prescriptive analytics wherever and whenever needed is challenging and difficult even in the best of times. FICO has reengineered decision management by building a future-proof platform for creating analytic and AI powered insights, state-of-the-art optimization and decision rules solutions. The FICO Platform powers the data driven insights and applications across the broadest range of B2C use cases. This platform foundation not only provides a sea change in decision management but also drives a dramatic evolution in digitally transforming businesses of all kinds into customer-centric, automated, and intelligent enterprises.